MEETING POINT FOR ALL AGENTS IN THE VALUE CHAIN OF FOOD, WOOD AND RURAL AND COASTAL DEVELOPMENT IN THE BASQUE COUNTRY
Agenda ONekin!
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Pertsonak: Gatazkak kudeatzea, errentagarritasuna eta motibazioa hobetzeko
June 10 @ 12:00 am
Kalitatezko zerbitzua eskaintzeko giza baliabideetan, marketinean, bezero berrietan, berrikuntzan, prozesuetan eta eragiketetan inbertitzen dugunak eragin negatiboa izan dezake enpresako pertsonen artean gatazkarik izanez gero. Bezero garrantzitsu bat haserretu egin daiteke, publizitate-kanpaina batek porrot egin dezake arreta txarragatik, edo sailen edo lankideen artean komunikazio- eta lankidetza-arazoak egon daitezke. Gatazkek negozioaren errendimenduari eta errentagarritasunari eragiten diote, eta horregatik atzeman, konpondu eta prebenitu egin behar dira. Saio honetan, horretarako giltzarriak eta funtsezko ikuspegiak aurkezten dira.
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